Why has Strii re-launched its Desktop Site?
We have decided to bring back the desktop site to deliver the fast purchase experience. The biggest reason to re-launch the site is our Consumer feedback and our belief in empowering our customers with a convenient and easy way of shopping.
How will I detect fraudulent emails/calls seeking sensitive personal and confidential information?
If you receive an e-mail, a call from a person/association claiming to be from Strii seeking sensitive confidential information like debit/credit card PIN, net-banking or mobile banking password, we request you to never provide such confidential and personal data. We at Strii or our affiliate logistics partner never ask for such confidential and personal data. If you have already revealed such information, report it immediately to an appropriate law enforcement agency.
Here are a couple of baits fraudsters often use to cheat consumers:
Congratulations! You have been nominated as a ‘Top Strii customer’ and are now eligible for a luxury gift item. Please share your proof of address and your debit/credit card details to avail this great offer.
Hi, I’m calling from Strii. We are happy to let you know that you have won an exclusive lucky draw coupon of Rs. 5000 on your latest purchase. Please share your credit/debit card number so we can credit the money directly into your bank account.
How do I cancel the order, I have placed?
You can cancel your order before it has been packed at our warehouse. If your order has already been shipped, you can refuse it at the time of delivery and refund will be processed into the source account, if order amount was paid online.
What is Strii's Shipping Policy?
We strive to deliver products purchased from Strii in excellent condition and in the fastest time possible. If this is your first order with Strii, shipping will be completely FREE in India. Also, for all the subsequent purchases of Rs. 499* or more, we will deliver the order to your doorstep free of cost. A shipping charge of Rs. 149 will be applicable to all orders under Rs. 499. International shipping charge differs from location to location.
If the order is cancelled, lost or un-delivered to your preferred location, we will refund the complete order amount including any shipping charges, if paid online.
If you return an order delivered to you, order shipping charges will not be refunded. However if you self-ship your returns, shipping charges will not be refunded based on Strii’s Returns Policy. For accounts whose return behavior violate our fair usage policy, a delivery charge of Rs. 149 will be levied on all orders, irrespective of order value.
*Order value is calculated after applying discounts/VAT/GST or any other applicable charges.
How are orders placed on Strii delivered to me?
All orders placed on Strii are dispatched through our courier partners such as Blue Dart, Delhivery Etc.
Does Strii deliver products outside India?
Yes, we deliver products outside India also. Shipping charges are applicable if it is an international order and charges differ from country to country.